CUSTOMER SERVICE

 

We handle the sustainable support of our customers as a priority task.

We respond promptly, preparing tailor-made offers.

 

Top performance

 

Our customer service offers cost-effective, high-quality solutions to customer’s needs.

 

We strive for integrity: as a reliable partner, we offer our customers an opportunity to purchase all they need from a single source. With standard parts available from stock and custom parts manufactured to customer's drawings, we are able to fully satisfy any demand for flange supply.

 

Best service

We also offer our customers utmost support in the field of procurement. Products that fall beyond our in-house manufacturing capacity are delivered via a global supplier network.

These include, e. g, flanges made from carbon steel (both standard and custom-designed), and oversized flanges exceeding DN2000.


Process optimization

 

Our advanced network enables extremely efficient customer service operation.

 

Particularly, our clients engaged in the service provider business are often challenged with short delivery deadlines. As a leading supplier of flanges, we are located in the middle of Europe, within touching distance from our customers. Due to a comprehensive stock of standard parts and a high-capacity machine park, we can respond quickly and undertake prompt deliveries.

 

Best availability

Our warehouse stocked with more than 200,000 items / 1,000 tons of stainless steel flanges speaks for itself.


Sustainable operation

 

Close cooperation with reputable manufacturers, uncompromised delivery deadlines, excellent quality.

 

As a competent partner, we consider it important to continuously and significantly contribute to the success of our customers. We are steadily increasing our machining capacities for milling, turning, grinding and drilling.

We continuously invest in the implementation of innovative manufacturing processes and modern logistic solutions and maintain a large stock of goods on hand.

 

Best prices

Optimized storage, cost-saving manufacturing.